Author Topic: Opening DesignCad 2018 results in Hdw Config Log  (Read 1116 times)

Slind

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Opening DesignCad 2018 results in Hdw Config Log
« on: November 20, 2017, 04:44:32 AM »
Each time I open DesignCad 2018, a HardwareConfigurationLog.txt is created on the desktop.
At time of install there was a request to switch to an older video card driver,
so I'm not sure if that might be the cause. Is there a setting that I should change?

Windows 7 Pro
SP 1
8 GB Ram
64 Bit

Thank you.

Slind



Rob S

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #1 on: November 20, 2017, 07:08:13 AM »
This log file is normally created in the program installation folder.

I have not heard of or seen where it goes to the desktop, so just wondering if some issue occurred during installation?

What folder contains your dcad27(x64).exe file??

I don't know of any changeable setting that governs where it goes, but maybe in the registry???

User since Pro-design

adriank

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #2 on: November 20, 2017, 08:10:46 AM »
Breaking news...
I've just been tidying up my very messy desktop and I've also found HardwareConfigurationLog on my desktop.
It seems it was created the same day I installed V2018.
My installation was 'minimal' & followed all the default settings for folders etc...

Adrian

Rob S

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #3 on: November 20, 2017, 08:30:48 AM »
Maybe I should not speak on this subject, as I am running a beta version, and so it was never "installed" as such in the normal way.
User since Pro-design

adriank

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #4 on: November 20, 2017, 09:06:10 AM »
I can tell you that on my computer the log file does not get created every time I start DCad, nor when I restart the computer & re-open DCad.
I tried re-naming the file first and it had no effect on the way the program runs so I deleted it and everything still functions OK - and it's not come back again.
Yet.

Lar

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #5 on: November 20, 2017, 11:19:55 AM »

I often get the "HardwareConfigurationLog.txt" file being created. I always thought it was generated when dcad crashes.


Lar

DrollTroll

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #6 on: November 20, 2017, 06:40:47 PM »
OK, seems to go to the desktop if you install 'for all users' and DesignCAD is unable to write to the Program Files location containing the main program. I'll see if we can fix that so it goes to My Documents in the next update.
25 years with DesignCAD

Slind

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #7 on: November 21, 2017, 04:56:53 AM »
I've uninstalled DesignCad 2018 and reinstalled.
The Reddsk dialogue box comes up and suggests a different Nvidia driver.
I changed the driver from the dialogue box and installed,
but the same dialogue box comes up so it must not recognize.
All drawings are saved to a server, so that may be the rub
and I did install " for all users " in case of amnesia.
Thank you.

Slind


whodean

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #8 on: February 01, 2018, 02:03:28 AM »
I am having the same issue.  Every time I open DesignCad 2018 it creates the HardwardConfigurationLog.txt in the folder were my drawings are.  I delete but it comes back when I open the program.

I don't recall older versions doing this.  Can you turn it off?

Shaheryar Rafiq

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #9 on: February 01, 2018, 11:01:00 PM »
I am having the same issue.  Every time I open DesignCad 2018 it creates the HardwardConfigurationLog.txt in the folder were my drawings are.  I delete but it comes back when I open the program.

CNR,
Are you having this issue with 32 bit variant or 64 Bit?. The supposedly path for HardwardConfigurationLog.txt file is C:\Program Files\IMSIDesign\DesignCAD 3D Max 2018 (if installation directory is C:).
Can you specify on which exact path you are seeing this Log file?
SQAE
IMSIDesign

Slind

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #10 on: February 02, 2018, 02:08:27 PM »
I'm using the 64 bit version. Although I downloaded and installed the suggested Nvidia driver,
the dialog box still comes up. The HardwareConfigurationLog.txt is left on the desktop each
time. Got tired of deleting it so my workaround is to keep using Version 26.1 (2016).

No doubt it will turn out to be just a bit of something.

Slind

" Come Watson. The game is afoot. "

DrollTroll

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #11 on: February 02, 2018, 02:45:22 PM »
Shaheryar, the problem is that the Program Files folder is restricted -- DesignCAD *can't* create the file there, so it saves it to the desktop instead. Probably it can just be turned off entirely, the info therein is rarely useful anyway.
25 years with DesignCAD

Dr PR

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #12 on: February 02, 2018, 10:22:32 PM »
If the program is installed "Just for me" instead of for all users the files will be stored wherever you want them, such as

C:\DesignCAD Vxx.xx

Access to this folder is not restricted so the files go where they are supposed to. This is why some users have the problem (installed for all users) and some don't (installed "just for me").

Phil
DesignCAD user since 1987

ALI ZAIDI

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Re: Opening DesignCad 2018 results in Hdw Config Log
« Reply #13 on: February 09, 2018, 03:43:18 AM »
This problem was fixed in the latest update patch of DC. Please install it to avoid the creation of "HardwareConfigurationLog.txt" on your desktops.
Thanks
Ali Zaidi
DesignCAD Developer
IMSI Technologies